How to Automatically Retry Failed Payments in Stripe

Stripe can automatically retry failed payments and send reminders for unpaid invoices. Proper retry settings help collect payments without manual follow-up.

Step 1. Open Stripe billing settings

• Log into Stripe

• Click Settings (top right)

• Select Billing

• Click Invoices

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Step 2. Find reminders and retry settings

• Scroll to the Reminders and Retries section

• This controls:

  • Invoice reminder emails

  • Automatic payment retries for failed charges

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Step 3. Configure invoice reminders

Since invoices are created after the job is completed, avoid reminders before the due date.

Recommended options:

• Reminder 7 days after invoice

• Reminder 15 days after invoice

These help notify customers who haven't paid yet.

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Step 4. Set retry rules for failed payments

Enable Smart Retries to automatically retry declined cards.

Typical options include:

• Up to 4 retries within a week

• Up to 8 retries across 1–2 months

You can also create custom retry schedules if needed.

Customers will already receive a failed payment email, so retries simply attempt the charge again automatically.

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Step 5. Save your settings

• Review reminder and retry selections

• Click Save

Stripe will now automatically retry failed payments and send reminders for unpaid invoices.