Training videos and email template to send to all employees for onboarding with The Cleaning Software. All trainings are in English and Spanish Training OverviewThis training covers how to: Clock i...

Stripe can automatically retry failed payments and send reminders for unpaid invoices. Proper retry settings help collect payments without manual follow-up.Step 1. Open Stripe billing settingsLog i...

Export completed jobs, clean the spreadsheet, calculate job ticket hours, add the day of week, and import the data into Google My Maps to visualize routes and group homes by cleaning day for better...

If a customer wants to leave a tip after the job but does not use the text link, you can manually add the tip to the completed job and either charge their card on file or generate a tip invoice.Ste...

Dusty updates & ticket process, Stripe fixes, scheduling shared routes correctly, automated quote setup, square-foot pricing strategy, and upcoming Zapier + new lead system rollout.1️⃣ System Fixes...

If a customer is set to auto-charge, their card on file will automatically process when the job is completed and the invoice will mark paid via Stripe. You can confirm, enable, or report on auto-ch...

When a team sends a crew note or submits an extra time request, a text message is sent to the phone number listed on admin user accounts. To ensure the office receives these alerts, all admin users...

There are three main parts to payroll setup in TCS: 1️⃣ Branch Settings (Drive Time & Mileage)2️⃣ User Pay Type (Hourly, Job Formula, or Percentage)3️⃣ Service Type Settings (How job time is calcul...

If a customer says they did not receive or have not paid an invoice, you must void the original invoice and regenerate it. When finalized again, Stripe will resend the invoice email.1. Open the unp...

Admin Field View allows administrators or office staff to clock in, manage jobs, and complete tasks from a mobile device while in the field. It supports basic job functions but not full scheduling ...