Team Provider Training - Branch to Branch English

Guide for Team cleaning providers on how to navigate and operate the cleaning app effectively while in the field.

1. Log In & Set Up

• Log in using the company-provided email and password.

• Review scheduled cleanings and estimated total hours.

• Select the driver for the team. Driver must check in first.

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2. Start Travel to First Job

• Both team members must clock in before traveling.

• Tap Start Travel to notify the customer.

• Use Google Maps for directions.

• Tap Arrived once at the job location.

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3. Begin Cleaning

• Tap Start Cleaning to begin the job timer.

• Review cleaning notes, entrance instructions, and checklist.

• Complete all tasks and rotations (e.g., stove cleaning).

• If needed, request extra time, leave a note, or Revert Start (with manager approval).

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4. Finish the Job

• Complete all checklist items (or tap Complete All).

• Tap Finish once done.

• Choose to end with or without extra time depending on company policy.

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5. Travel to Next Job

• Tap Start Travel to notify the next client.

• Tap Arrived upon reaching the house.

• Repeat the same cleaning process as the first job.

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6. End of Day & Breaks

• If taking a break (e.g., lunch), use the Break button between jobs.

• After the last job, tap Start Travel back to the branch.

• On arrival, turn in equipment and clock out using the final orange buttons.