Update User Passwords

How to update a users password, or change it.

Locate the User Profile

• Go to the provider or admin’s profile in the system.

• Example: Select “Bob” if he forgot his password.

Access Options

• In the profile view, click Options.

Update the Password

• Select Update Password.

• Enter the new password.

Save Changes

• Confirm and save the new password.

Result

• The user can now log in with the updated password, even if password recovery didn’t work.