How to Add and Edit User Availability (JTH)

This describes how to add and edit employee availability in TCS so schedulers can set each employee’s working days, start/end times, and daily Job Ticket Hour (JTH) goal. Use this when onboarding new employees or when availability changes (vacation, part-time, schedule updates).

Step-by-Step Procedure

1. Open Users

   • Go to Users (or Users / Employees) in TCS.

2. Select Employee

   • Click on the employee you want to edit.

3. Enable Availability

   • If availability is disabled by default, turn availability ON for that employee.

4. Set Daily Start / End Times

   • For each workday, enter the start time (time of first job) and end time (last job end).

     • Example: Start = 8:00 AM, End = 5:00 PM.

5. Set Scheduled Service Time / JTH

   • Enter the employee’s scheduled service time (job ticket hour or JTH) for each applicable day.

   • If the employee is full-time and the same every day, copy the same JTH across those days.

     • Example: JTH = 7.5 for Mon–Fri.

6. Turn Off Non-Working Days

   • Leave days the employee does not work turned off (e.g., Sat/Sun or specific weekday).

7. Set Daily Goal (if applicable)

   • Make sure the daily minimum JTH goal is set (e.g., 7.5 JTH per day). This is the target you try to schedule each day; you may still schedule above it.

8. Save Changes

   • Click Save to apply availability settings for that employee.

9. Repeat for All Users

   • Return to the Users list and repeat steps 2–8 for every employee (confirm all active users have availability enabled).

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Example (from transcript)

• Employee A: Mon–Thu = Start 8:00 AM, End 5:00 PM, JTH = 7.5; Fri = Off; Sat/Sun = Off.

• Employee B (Shelly): Turn availability on, set Monday–Friday start/end and JTH, then Save.

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Troubleshooting & Notes

• JTH is a minimum scheduling target; schedulers may place more hours if available.

• Use the start time to indicate when the employee must be at their first job.

• If schedules differ day-to-day (part-time), set each day individually rather than copying across.