How Tips share with Trainees and Trainers

This explains how tips are processed when a trainer and trainee work together on a job. By default, the full tip goes to the trainer, but it can be manually split if desired.

Step 1: Identify Trainer and Trainee

• In the route or job list, identify which staff member is the trainer and which is the trainee.

• Example: Lindsey (trainer) and Elizabeth (trainee).

Step 2: Review Job Tips

• Open each job the team completed.

• Look at the tips left by customers for that job.

• Example: $30 tip on one job, $15 on another.

Step 3: Automatic Tip Assignment

• By default, the full tip is assigned to the trainer.

• Trainees do not automatically receive a portion of the tip.

Step 4: Optional Manual Tip Split

• If you want to split the tip between trainer and trainee:

  • Manually adjust payroll for the trainer (reduce their tip).

  • Add a new payroll adjustment for the trainee to give them their portion.

Step 5: Confirm in Payroll Report

• Run the payroll report for the date range and staff members.

• Verify the trainer received their trainer pay and tips.

• Verify the trainee shows only hourly pay unless a manual tip adjustment was made.

---

Notes: Common Mistakes to Avoid

• ⚠️ Assuming trainees automatically receive tips — they must be manually adjusted.

• ⚠️ Not verifying payroll report — always check that tip adjustments reflect correctly.

• ⚠️ Incorrect split — double-check tip amounts when creating manual adjustments.