This guide explains how to add a photo reference to a job using a shared link, so technicians can easily view important details (like customer preferences or hidden items) directly from their phones.
1. Add a Note in Customer Preferences
Open the job file.
Under Customer Preferences, enter a clear instruction.
Example: “Make sure master bedroom pillows are arranged exactly like in the photo.”
This tells technicians what to look for when viewing the image.
2. Upload the Photo to Google Drive and Copy the Share Link
Open your company’s Google Drive.
Create a folder (example: Customer Photos).
Create a subfolder with the customer’s name.
Upload the photo to that folder.
Set the sharing permission to Anyone with the link can view.
Copy the shareable link.
3. Paste the Link into the Job File
Return to the cleaning software.
Paste the photo link into the job notes or customer preferences.
Save the job.
4. Assign the Job
Assign the job as normal from the schedule.
Once assigned, technicians will have access to the photo link on their mobile devices.
Notes
Photos are not uploaded directly into the cleaning software.
Using links keeps the system clean and avoids storage issues.
This method works for:
Customer preferences
Access instructions
Special requests
Always confirm the link is set to view-only access.
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